Sash • Infinite Black
Hassle Free Returns & Exchanges
It is important to us that your chosen items are perfect for you and you are 100% happy with your purchase. If something isn't right, please let us know and we will do everything possible to assist. We will offer an exchange, full refund (less any shipping costs) or credit note to the value of the items purchased (excluding all jewellery, hosiery, hair accessories, special order, rush order and customised order items) strictly within 14 days of delivery within Australia and 28 days of delivery for outside Australia. Please note that all postage charges for exchanges and returns are at your expense and are non-refundable. Please see our shipping and returns policy for further information.
Sale And Promotional Items
For sale or promotional items (eg discount offers / promotions) we offer an exchange or credit note only to the same value or higher than your original purchase less any shipping within 14 days of delivery to your nominated or postal office address. Please note that through sale periods there can be a short delay in shipping. Please allow extra time when purchasing through sale periods.
Stylista & Co Afterpay Terms And Conditions
Please note that our standard terms & conditions apply on all Afterpay purchases. By choosing to purchase via Afterpay you are agreeing to the Afterpay terms and conditions - please click here for full terms and conditions. Your order will be despatched once your order has been approved by Afterpay, please allow 1-3 business days on top of your chosen shipping method to receive your delivery. Should you wish to refund your Afterpay order, you will be charged a cancellation fee of 6% of your total order value plus any associated freight costs. This amount will be withheld from your refund. At this time we are unable to offer exchanges on any purchase/s made with Afterpay.
Please note: If you fail to make a payment, you will be charged a $10 late payment fee by Afterpay with a further $7 late payment fee added seven days later if the payment is still unpaid. Please see Afterpay terms and conditions here. Afterpay is open to Australian residents over the age of 18 only.
Shipping Within Australia
Standard delivery: We offer standard flat rate shipping of $9.95 Australia wide. Your order will be dispatched within 1-2 business days of your order being received (subject to stock availability) and delivered via either DHL or Australia Post in a traceable mail satchel. An Australia Post or DHL tracking number will be sent to your nominated email address once your order has been dispatched.
Express delivery - Guaranteed next business day delivery within the Australia Post network: We offer an Express Post shipping flat rate of $29.95. Your order will be dispatched the same business day if ordered before 12pm or next business day if ordered after 12pm via Australia Post Express Post, which guarantees next business day delivery through the Australia Post network. Please see www.austpost.com.au for further details. If your order is urgent please contact us directly.
We offer worldwide shipping at the following rates:
New Zealand: AUD$29.95
Rest Of World: AUD$49.95
Orders shipped outside Australia are delivered via DHL. A DHL tracking number will be sent to your nominated email address once your order has been dispatched. For any urgent deliveries please contact us directly for a quote on International Express Post service.
Please Note: The international delivery flat rate does not include customs or duties that may be applicable to your delivery destination. You will be liable for any forwarding duties or taxes which may be associated with your delivery.